The lifetime journey of your lesson invoice!
Written by Daphne Lim - Updated
1. You submit an invoice!
Please refer to this article for more clarification on when and how you an create an invoice: When and How should I charge a Student in the KIS App?
2. Auto-charge your Student
Sometimes we can automatically charge your students' card, but it depends on two important things:
1. Do they have auto-charge enabled? If no, then you will only have a "send invoice" option available
2. Is this their first lesson? If yes, you will only have the option to submit a charge.
3. Payment Chaseups
It's NO GUARANTEE that payment goes through when an invoice is submitted! You may get different invoice statuses, and they all mean different things; see here: What do all the payment status labels mean in the KIS App?
When payments fail, or are unpaid, the awesome team behind KIS steps in and makes sure you get paid. You don't have to do a thing, though we might ask you for help sometimes (very rarely).
That's it! We want to keep it simple.
That's the benefit of being a tutor with us... We do the admin, you do what tutors do best, teach! If you have any questions, feel free to shoot a message into #help channel on Slack, or send an email to contact@kisacademics.com
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