How do I Deactivate a Pairing?
Written by Daphne Lim - Updated
If a pairing is inactive and no longer require tutoring anymore, here is how you can deactivate the pairing:
- Go to Jobs and click on the student profile on your KIS App after logging in.
- Press the "Deactivate this Job" button to remove inactive students (see image below)
Can I still Deactivate the pairing if they have Unpaid Invoices?
Yes, you CAN trash a pairing that still has outstanding payments - the funds will still be transferred to you, and KIS Academics team members will still have it on record and will still chase it up!
What if I Accidentally Deactivated a Pairing, how can I Re-Activate it?
Refer to this article: How do I restart a pairing that was previously deactivated?
What if a Student wants to Pause lessons instead, do I deactivate it?
No, you can just pause it: How do I Pause and Unpause a Pairing with a Student?
If you require further assistance, shoot a message into #help channel on Slack, or send an email to contact@kisacademics.com
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