What is "Auto Charge"?
Written by Daphne Lim - Updated
Auto charge means we'll automatically try to charge the card that's already on the student's file. This should only be used for your second lesson with the student onwards.
For some students, due to their preferences with payments, auto charge will be disabled. In that case, you will have to press the "Send Invoice" button after all your lessons.Â
What do I do if my Student wants to pay Manually instead?
Easy, just send them our way. Tell them to send an email to contact@kisacademics.com to say they would prefer manual payments, and we will handle it!Â
On your end, you will just find that you are unable to press "auto-charge" for that student on the KIS App. In that case, just send them an invoice after every lesson.Â
If you require further assistance, send a message to #help channel on Slack, or send us an email (contact@kisacademics.com).Â
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Relevant Article:
- KIS App FAQs
- What if I Accidentally submit an Incorrect Charge to a Student?
- What is "Send Invoice"?
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