Can I charge a Cancellation Fee for Group Tutoring?
Written by Daphne Lim - Updated
Yes, you can. The KIS Academics cancellation policy and 2 lesson guarantee also applies to group tutoring.
Not sure if you're eligible for a cancellation fee? Check out this article: When should I charge a Cancellation Fee?
How do I charge a cancellation fee for Group Tutoring?
Please refer to this article: How do I charge a cancellation fee?
These terms are communicated clearly to the student when they first sign up for a group tutoring class and are in our Terms of Service which all students agree to. If your customers have any further questions, ask them to reach out to our help team via our contact details.
If you have more questions, feel free to send a message to #help channel on Slack, or send us an email (contact@kisacademics.com).
Relevant Articles:
- Cancellation fees and Lesson No-shows
- What if a Student Can't make it to their small group class?
- How to Charge a Cancellation Fee